Make sure to let people know if you are recording, and when/whether the recording will be available. Tell your audience who to contact if there are technical difficulties, and how. Perhaps everybody’s mic is muted, or everybody’s video is on (or off). Have a moderator and make sure he or she sets up ground rulesĭo not start any meeting or presentation without making sure everybody is following some ground rules. Have a Plan B, which could include a reschedule date, alternative presenter, alternative software, etc.
#GOTOMEETING HAS EXPERIENCED TECHNICAL DIFFICULTIES SOFTWARE#
Know beforehand what you will do if a presenter can’t log on, or the video software is not working. Your presenter may not have strong enough internet signal, or the provider could be experiencing problems. Mapping out how an event will go, will make it easier to keep it on track.īut, build in time and plan for technical difficulties Your meeting or presentation should be planned out, with time allocating to each participant/speaker, and with a written agenda if possible. What functionality do you need? Recording capability, audience interaction, question and answer, breakout sessions, ability to share screens/videos/slides, etc.What will you be using the videoconferencing for? Staff meetings, presentations, online conferences.To select the proper platform, you’ll need to determine what will suit your needs best.
Read more about the best alternatives to Zoom in ZDNet and Wired. Select the correct online video conferencing provider and packageĪlthough Zoom has become the most popular platform, there are other video conferencing providers, including GotoMeeting, Webex and others. So, if your organization uses online video conferencing to engage with your audience/conduct meetings/host events, it is time to lay out some ground rules so that you can avoid chaos and a have a smooth online experience. Wasting time and making it hard to hear a speaker adds up to audience frustration. It was immensely distracting and annoying. In the second meeting, somebody “forgot” to turn off his/her mic and we could hear cooking sounds in the background, and then chewing as this person settled down with the dinner he/she had prepared. Then several minutes more were wasted in telling her to call in, etc.
She went on for several minutes and the audience could not make out what she was saying. In the first meeting, one of the presenters was having audio difficulties (her talk was garbled). Just yesterday, I was on two different online meetings. Sure, we know what Zoom is, and we’ve probably used it dozens of times in the past few months, but are we really pros at it? Based on my recent experiences with Zoom presentations, I would say no.
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